1.1. The Customer Agreement is entered into for the purpose of using the Services provided by Tondi Tennisekeskus OÜ (hereinafter the Centre). The relationship between the parties shall be governed by the Customer Agreement, the Price List and the Centre’s Rules and Regulations, which are available at goldenclub.ee.
1.2. The Customer Agreement grants the person who has entered into the Customer Agreement (the Customer) the right to use the Centre’s services in accordance with the terms agreed in the Customer Agreement.
2.1. The Club Member shall pay the annual GCP membership fee. The annual membership fee for the current year (starting from the date of entering into the agreement) is €90 (ninety euros).
2.2. The Club Member has the right to have a regular recurring court booking.
2.3. The Club Member is entitled to the club member rates and discounts set out in the Price List and described in the GCP package at goldenclub.ee.
3.1. The Customer shall pay for the Centre’s services in accordance with the applicable Price List and the Customer Agreement.
3.2. Upon joining as a Club Member, the Centre shall issue the Customer a one-time invoice for the GCP annual membership fee. The invoice shall be sent by email.
3.3. The Centre shall issue the Customer a monthly advance invoice for the upcoming month, based on the regular recurring court bookings agreed in the Customer Agreement. The invoice shall be sent by email.
3.4. If the Customer has not received the advance invoice by the tenth (10th) day of the month following the billing period at the latest, the Customer is required to contact the Centre to request a duplicate invoice. The Customer shall not be released from the obligation to pay the invoice by the due date if the Customer has not received the invoice sent to them and has failed to notify the Centre thereof.
3.5. The Customer shall pay the invoice(s) issued by the Centre by the due date indicated on the invoice. An invoice shall be deemed paid upon receipt of the relevant payment in the Centre’s bank account.
3.6. In the event of late payment of invoice(s), the Customer shall pay a late-payment interest of zero point one percent (0.1%) per day on the overdue amount. Any payment received shall first be applied towards late-payment interest and thereafter towards the principal obligation.
3.7. The Centre has the right to suspend the Customer Agreement if the Customer fails to pay invoices on time.
4.1. The Customer has the right to use the Centre’s services in accordance with the Customer Agreement entered into.
4.2. The Customer has the right to obtain information from the Centre’s customer service regarding issued invoices, available services, the Price List, and any possible disruptions in the provision or use of the Services.
4.3. The Customer has the right to cancel their prepaid recurring court bookings through the customer management system currently in use by logging into their account. A recurring court booking may be cancelled up to 24 hours in advance. The released funds shall thereafter be credited to the player’s virtual account in the customer management system within 48 hours on business days, following the Customer’s relevant email notification sent to tennis@goldenclub.ee. The virtual funds may be used to pay for future individual bookings.
5.1. The Customer is obliged to use the Services in a manner that does not cause damage to the Centre or third parties and that does not conflict with applicable laws or good manners.
5.2. The Customer is obliged to immediately notify the Centre of all factual circumstances and changes in the information provided in the Customer Agreement entered into with the Centre, as well as any other circumstances that may affect the Customer’s ability to fulfil their obligations towards the Centre. This obligation to notify also applies if the relevant changes have been made publicly available (e.g. in e-registers, mass media, etc.).
5.3. The Customer undertakes to avoid excessive physical exertion and to monitor their health condition during physical activity. The Centre shall not be liable for injuries sustained by the Customer as a result of engaging in sports activities.
5.4. The Customer is obliged to behave in accordance with the Centre’s Rules and Regulations and to be polite and respectful towards other visitors. In the event of a violation of this requirement, the Centre’s employees have the right to ask the person in breach to leave the Centre.
5.5. The Customer undertakes to maintain cleanliness and order at the Centre and to use the Centre’s property with due care. A Customer who damages or destroys the Centre’s equipment shall be obliged to compensate the Centre for the damage caused in full.
5.6. The Customer undertakes to comply with the notices and signs displayed at the Centre.
5.7. The Customer and their guests undertake to wear clothing and footwear suitable for sports activities at the Centre.
6.1. The Centre has the right to make changes to the Centre’s Price List, opening hours and Rules and Regulations by notifying the Customer thereof.
6.2. The Centre has the right to temporarily restrict the provision of the Centre’s services to the Customer in connection with tournaments or other circumstances, provided that the Customer is notified thereof at least two (2) days in advance.
6.3. The Centre has the right to move a booking to another court within the same time slot.
6.4. The Centre may restrict the provision of Services to the Customer if the Customer violates the Centre’s Rules and Regulations or uses the Centre in a manner that endangers its operation or disturbs other customers.
6.5. The Centre has the right to restrict or suspend the provision of Services to the Customer if the Customer breaches the terms of the Customer Agreement entered into between the Customer and the Centre, including if the Customer is more than fourteen (14) days late in paying an invoice.
6.6. The Centre shall ensure that the Customer has the opportunity to use the Centre during the opening hours published on the Centre’s website.
6.7. The Centre undertakes not to disclose Customer-related data to third parties without the Customer’s consent, except on the grounds and in accordance with the procedure provided by law.
6.8. By entering into the Customer Agreement, the Customer gives the Centre consent to send information, advertising and offers from the Centre and companies belonging to the same group as the Centre to the email address provided by the Customer in the Customer Agreement.
6.9. By entering into the Customer Agreement, the Customer gives the Centre consent to process their personal data (including their name, personal identification code and information regarding outstanding debts) to the extent necessary for the collection and processing of the Customer’s outstanding debt by a collection agency and/or for the publication of such information in credit information databases and/or for the collection of obligations not fulfilled by the Customer through third parties in any other manner.
6.10. The Centre undertakes to ensure the Customer’s privacy and the security of their data. Customer data is processed in accordance with the legislation applicable in the Republic of Estonia and the Personal Data Processing Principles of Tondi Tennisekeskus OÜ, which are available on the Centre’s website or by contacting the Centre at tennis@goldenclub.ee.
7.1. The Agreement enters into force upon signing and shall remain valid for one year with regard to Club Membership and until the end of the applicable season with regard to recurring court bookings.
7.2. The Centre has the right to unilaterally amend the terms of the Customer Agreement by notifying the Customer thereof in writing one (1) calendar month in advance by means of a notice published on the Centre’s website and sent by email.
7.3. If the Customer does not agree to the amendments, the Customer has the right to terminate the contractual relationship with the Centre within one (1) calendar month from the date of notification of the amendments by notifying the Centre in writing and fulfilling all obligations arising from the contractual relationship between the parties up to that date. If the Customer does not exercise the right set out in this clause, the Customer shall be deemed to have implicitly expressed their intention to accept the amendments and shall have no claims against the Centre in respect of such amendments.
7.4. The Customer has the right to terminate this Agreement early by notifying the Centre in writing at least thirty (30) days in advance. The Customer shall remain obliged to pay all invoices issued by the Centre up to the termination date in accordance with their respective issue dates and due dates. The GCP annual membership fee shall not be refunded upon early termination of the Customer Agreement.
7.5. The Centre has the right to terminate the Customer Agreement without observing the notice period by submitting written notice if the Customer breaches an obligation arising from the Customer Agreement.
7.6. The Centre has the right to deny access to the Centre to persons whose customer status has been terminated.
7.7. Termination of the Agreement shall not affect the due date or settlement of monetary claims that arose before the termination of the Agreement.
