GCT Tennis Client Agreement
1. Customer Contract
1.1. A customer contract is concluded for the use of the services offered by Tondi Tennis Centre (hereinafter the Centre). The relations between the parties are based on the Customer Contract, the Price List and best practices of the Centre, which can be found at www.goldenclub.ee/en.
1.2. The Customer Contract gives the person who has concluded the Customer Contract (the Customer) the right to use the services of the Centre in accordance with what was agreed in the Customer Contract.
1.3. The Customer Contract is concluded for one year. The Customer Contract shall enter into force as of the date of the conclusion thereof.
1.4. In the calendar year are distinguished two seasons – the indoor season and the outdoor season. The reservation of the indoor and outdoor season courts shall be agreed on separately. The indoor season lasts from 01.09-31.05 and the outdoor season lasts 01.06-31.08.
2. Member of Golden Club Tennis (GCT) (Club Member)
2.1. The Club Member pays a GCT membership fee. The membership fee for the current year (from the moment of conclusion of the contract) is 150 € (one hundred and fifty euros), which gives the Club Member the right to have a fixed time up to 2h per week. The hourly fee of each subsequent hour of reservation of the fixed time is 75 € (seventy five euros). Mon-Fri 21.00 to 22:30 the fixed time booking fee does not apply.
2.2. A Club Member receives a discount for the courts ~ 10% from the Tallinn resident price.
2.3. In case of current bookings the Club Member is entitled to receive the Club Member price if the Club Member themself is on the court.
2.4. A Club Member is issued a personal Club Card, on the basis of which the Club Member receives discounts from other service providers of the Centre and which is valid during the Customer Contract.
2.5. The Club Card is the property of the Centre.
2.6. A Club Member may use the Club Card only for the personal use of the services. A Club Member may not pass the Club Card forward for third persons to use.
2.7. A Club Member is obliged to immediately notify the Centre of the loss or theft of the Club Card and is responsible for the transactions made with the Club Card until the notification to the Centre. On issuing a new Club Card, the Centre is entitled to request a replacement fee of the card.
3. An evening fixed time customer
3.1. An evening fixed time customer is the customer of the Centre who holds an intra-seasonal fixed time Mon-Fri 21.00 to 22:30.
3.2. The evening fixed time customer is not obligated to pay the Club Membership fee.
3.3. The price for the evening fixed time customer is the price of the GCT Club Member.
3.4. In case of other single visits (Mon-Fri 7:00 to 21:00 and Sat-Sun), the price of the single visit is according to the price list of the Centre.
4. The fee and the procedure for settlement
4.1. The Customer pays to the Centre a fee for the services in accordance with the current price list and the Customer Contract.
4.2. On entering into the Customer Contract, the Centre issues the Customer a single invoice (does not apply to the evening fixed time customer) for the GCT membership fee.
4.3. The Centre shall issue to the Customer an invoice for advance payment once a month, according to the play times agreed upon in the Customer Contract for the starting month. The invoice will be sent by electronic mail.
4.4. If the Customer has not received an invoice for the advance payment the latest by the 10th (the tenth) date of the month following the month of settlement, he or she is obliged to contact the Centre for issuance of a repeat invoice. The Customer is not released from the obligation to pay the invoice on time when he or she has not received the invoice sent to him or her and has not informed the Centre thereof.
4.5. The Centre shall submit to the Customer an additional invoice for the additionally used playtimes and additional services not reflected in the invoice for advance payment for the fifteenth (15th) day of the month following the month of settlement. The invoice will be sent to the Customer by e-mail.
4.6. The Customer shall pay the invoices submitted by the Centre by the invoice date. An invoice shall be deemed paid upon receipt of the payment on the Centr’es bank account.
4.7. In case of delay with the payment of the invoice, the Customer shall pay the interest for delay counting the zero point one per cent (0.1%) of the outstanding amount per day. The amount received is deemed to first cover the fines for delay and then the basic obligations.
4.8. The Centre has the right to suspend the Customer Contract if the Customer fails to pay the invoices on time.
5. Customer’s rights
5.1. The Customer has the right to use the services of the Centre in accordance with the Contract concluded with the Customer.
5.2. The Customer has the right to obtain information from the customer service department of the Centre on the submitted invoices, provided services, pricing and potential disruptions in the provision and the use of the Services.
5.3. The Customer has the right to request the suspension of the Customer Contract for up to one month a year, by submitting a relevant application by e-mail.
5.4. The Customer has the right to on a current basis to hold up to three (3) alternate times to use the tennis court during the season if the Customer notifies of his or her failure to attend the reserved play time to the information e-mail of the Centre at least 48h (forty-eight hours) in advance. The alternate times shall be used by the end of the current season. Alternate times cannot be realized during the fixed times determined in the Customer Contracts. Alternate times cannot be settled in the invoices for advance payment of the coming months.
6. Customer obligations
The Customer is obliged to use the services in a way that does not cause harm to the Centre or to third parties, which is not in conflict with the law or good morals
6.1. The Customer is obliged to inform the Centre without delay of any facts and data changes in the Customer Contract concluded with the Centre, and of other factors that may affect the performance of the Customer’s obligations with the Centre. The obligation of information applies even if the changes have been made public (e-registers, the media, etc.).
6.2. The Customer undertakes to refrain from a too difficult physical load, and to monitor their state of health during physical activity. The Centre will not be liable for the injuries incurred to the Customer resulting from the sports activities.
6.3. The Customer is obliged to act in the Centre in accordance with the best practices of the Centre, to be polite and respectful to the fellow guests. On violation of this requirement, the employees of the Centre have the right to ask the offender to leave the Centre.
6.4. The Customer undertakes to keep the Centre clean and orderly and to use prudently the property of the Centre. A customer who destroys or violates the Centre’s inventory is obliged to compensate for the damage caused in its entirety.
6.5. The Customer undertakes to comply with the notices and signs of the Centre.
6.6. The Customer, and his or her guests, undertake to wear clothes and shoes suitable for athletic activities in the Centre.
7. Rights and obligations of the Centre
7.1. The Centre has the right to make changes in the price list and the best practices of Centre, informing the Customer thereof in good time.
7.2. The Centre has the right, in relation to tournaments, or any other circumstances, to temporarily restrict the provision of services of the Centre to the Customer, notifying the Customer thereof at least two (2) hours in advance.
7.3. The Centre may restrict the provision of services to the Customer if the Customer violates the best practices of the Centre or uses the Centre in a manner that endangers its functioning or disrupts other Customers.
7.4. The Centre has the right to restrict or suspend the provision of services to the Customer, if the Customer violates the conditions of the Customer Contract concluded between the Customer and the Centre, including the delaying of the payment of the invoice by more than fourteen (14) days.
7.5. The Centre provides the Customer with an opportunity to use the Centre at the opening hours that are shown on the website of the Centre.
7.6. The Centre undertakes not to disclose any Customer related data to third parties without the Customer’s permission, except on the basis of and pursuant to the procedure established by law.
7.7. Upon conclusion of the Customer Contract, the Customer gives the consent to the Centre for forwarding of the information, advertising and offers of the Centre and of the companies belonging to the same group like the Centre to the e-mail address provided in the Customer Contract.
7.8. Upon conclusion of the Customer Contract, the Customer gives the consent to the Centre to process their personal information (including name, personal identification number and debt data) to the extent necessary for processing of the Customer’s indebtedness by the collection agency, and/or for publication of the information in Krediidiinfo and/or in any way related to the recovery of the Customer’s outstanding obligations with the mediation of a third party.
8.1. Using the sports facilities of the Centre takes place at the user’s own risk. The Centre will not be liable for the injuries incurred to the Customer and his or her guests in the territory of the Centre.
8.2. The Centre will not be liable for the damages incurred to the property of the Customer and his or her guests in the territory of the Centre. The Centre will not be liable for the safekeeping of the items left in the lockers and the vehicles left in the parking garage, including cars, bicycles, etc.
9. Amendment and termination of validity of the Contract
9.1. The Contract shall enter into force upon signature thereof by the Parties and shall be valid for one year.
9.2. The Centre has the right to unilaterally change the conditions of the Customer Contract, informing the Customer thereof in writing of one (1) calendar month in advance with the relevant announcement on the Centre’s website and by e-mail.
9.3. In the event of disagreement with the changes, the Customer is entitled within one (1) calendar month from the moment of notification of changes to cancel the contractual relationship with the Centre, notifying the Centre thereof in writing and filling all the obligations arising from the previous contractual relations between the Parties. If the Customer does not use the right specified in this clause, it shall be deemed that the Customer has by default expressed his or her willingness to accept the changes and has no claims against the Centre in terms of the changes.
9.4. The Customer has the right to terminate this Contract prematurely, notifying the Centre thereof in writing at least 30 days in advance while the Customer is obligated until the expiry of the contract to pay all the invoices submitted by the Centre in accordance with the issuance and payment deadline. GCT membership fee and the fixed time reservation fee (see paragraphs 2.1 and 2.2). Shall not be refunded on premature termination of the Customer Contract.
9.5. The Centre has the right to terminate the Customer Contract agreement without adhering to the deadline of advance notification by submitting a written notice if the Customer breaches any obligation arising from the Customer Contract.
9.6. The Centre has the right to prevent the people whose status as the Customer has been terminated from entering the Centre.
9.7. Termination of the Contract will not affect the collectible and settlement of the monetary claims that emerged before the termination of the Contract.