Best practices

Best practices of Golden Club fitness club

  • Golden Club is a club for people who appreciate time and quality, to find the harmony of body and mind through sport!
  • Golden Club offers customers a gym, various group training sessions, and changing and washing rooms with a sauna for training under the conditions stipulated in the customer contract and within the validity period.
  • The services offered by Golden Club are intended for use by club members and people using the club’s services on the basis of a one-time pass. While staying in the club, all customers must follow the principles of best practices described by the club.
  • Golden Club membership is personal and entry is guaranteed to a specific person on the basis of a club card or one-time pass.
  • When coming to training, dress according to the nature of the training, wear suitable sports clothes, training shoes for indoor conditions and use a training towel.
  • In public areas of the spa, we ask you to use swimwear or cover the body with a towel.
  • The lockers in changing rooms are for use only during training. When leaving the club, make sure you take your personal belongings with you.
  • The club does not take responsibility for things left unattended. Valuables can be kept in the security cabinets in the lobby.
  • You can pre-register for group training through the booking system on the website or by phone.
  • In the event of not attending the training, we ask that you release the reservation at least one hour before the start of the group training, informing the customer service desk by phone or e-mail.
  • Please confirm your group training reservation no later than 10 minutes before the group training starts. 10 minutes before the group training starts, we release all unconfirmed reservations.
  • To participate in group training, take a training ticket from the customer service desk, which we ask you to give to the trainer at the beginning of the training.
  • If a club member fails to appear for a group training on three occasions within two weeks, then he or she loses the right for pre-registration for two weeks.
  • In order to participate in personal training and/or receive personal advice, the club member must register in advance by contacting the personal trainer.
  • Children over 14 years of age and children aged 12-14 with a trainer are allowed to exercise and stay in the Golden Club gym (with one-time pass or as a contract customer).
  • While training, use all equipment and tools prudently and for their intended purpose, if necessary ask for advice and help from the trainer.
  • At the end of the workout, clean the training equipment with the designated disinfectant and put it back in its place.
  • Shaving and hair colouring is prohibited in the club premises.
  • Using oils, honey, salts and other body care products in the sauna is prohibited.
  • Be friendly and considerate to other club members.
  • For security reasons, there is video surveillance in the public spaces of the center (except toilets, washing and changing facilities).
  • It is good practice that the customer leaves the centre before the closing time.
  • We expect the customers of Golden Club to adhere to the generally accepted values and norms of behavior.
  • In case of a serious violation of good practices, the club has the right to demand full compensation for the damages caused and to terminate the customer contract with the club member.

Enjoy your workout in Golden Club!